Receptionist/Administration Officer
The Role:
Blackpool and The Fylde College (B&FC) is currently seeking a motivated and customer-focused individual to join our Registry team as a Receptionist/Administration Officer. This is a fantastic opportunity to be the welcoming face of our University Centre, providing essential support to our students, staff, and visitors.
Location: University Centre, Registry Department
Hours: Part-Time (22.2 hours per week)
Working Days: Tuesday (finishing at 6 PM), Thursday, and Friday
Salary: £23,467 - £24,130 full-time equivalent, pro-rata based on contracted hours
Your Responsibilities Will Include:
As a key member of our Student Administration team, you will play a vital role in delivering a professional, responsive, and friendly service across the College. Your duties will involve:
- Welcoming students, staff, and visitors, providing a warm and helpful first point of contact.
- Assisting with a wide range of administrative functions including student enrolment, funding and eligibility, fee payments, data validation, and more.
- Collaborating with various curriculum areas and service departments to ensure smooth operations.
- Offering general information, guiding visitors, solving problems, and effectively communicating messages.
- Maintaining high standards of customer service and actively contributing to a positive and supportive environment.
About the Registry Department:
Our Registry Department is integral to the College, encompassing key functions such as Management Information & Funding, Student Administration, and Achievements.
Our team is spread across all campuses, providing dedicated support to each curriculum area and maintaining high standards of professionalism at all times.
Why Join Us?
You will be part of a dynamic and supportive team that is passionate about education and dedicated to providing the highest level of service. This role offers the chance to make a positive impact on the student experience while developing your administrative skills in a vibrant educational environment.
Interested? Apply Early!
We may close this vacancy early if we receive sufficient applications, so if this role excites you, please submit your application as soon as possible!
Rewards and Benefits
- Enhanced leave allowance of 38 days (full-time equivalent), inclusive of bank holidays
- Opportunity to purchase additional annual leave
- Competitive pension scheme:
- Teachers’ Pension Scheme (TPS) - 28.68% employer contribution
- Local Government Pension Scheme (LGPS) - 19.3% employer contribution
- Extensive professional development opportunities for all, with B&FC choosing to invest circa. £1.8m annually in colleague development and professional qualifications
- Agile working opportunities
- Enhanced Family friendly policies
- Extensive wellbeing provision including, but not limited to:
- Access to funded Employee Assistance Programme (EAP) available 24/7, 365 days a year
- Occupational Health
- FREE Flu Vouchers for those not entitled through the NHS
- FREE eye tests
- Dedicated Wellbeing Hub available to all colleagues containing rich and varied content with resources relating to emotional, physical, financial and social wellbeing
- FREE healthy breakfast
- Sports facilities including fully equipped gym and discounted memberships
- Health and beauty salon
- Trim Trails on Campus (guided routes for walks)
- Onsite food outlets and Starbucks at subsidised rates
- FREE car parking
- Car lease scheme
- Cycle to work scheme
- Onsite kids ‘Sports Camp’ 8am – 5pm during selected half-term breaks
B&FC is committed to the promotion of Equality, Diversity & Inclusion in all resourcing practices. Please email jobs@blackpool.ac.uk should a specific adjustment be required to support in the application and selection process
B&FC is dedicated to safeguarding and the promotion of the welfare of all learners, and expects all colleagues to share in this commitment. As such, employment at B&FC is subject to an Enhanced DBS Check via the Disclosure and Barring Service. For further information on DBS, please click here
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